Thursday, March 19, 2020
The Top Skill Youll Need to Grow Your Career
The Top Skill Youll Need to Grow Your Career When you think of leaders, Ã¢â¬Å"empathyÃ¢â¬ might not be the word that comes to mind first. Yet many companies find that developing a more intuitive connection with their employees and customers is improving their bottom lines. Companies that respond to needs (rather than demographics alone) are able to focus on providing a service, rather than just a product. ItÃ¢â¬â¢s not about the touchy-feely notions of empathy that we often see, but rather perceptiveness. This is just as relevant within a companyÃ¢â¬â¢s walls. Employees who show emotional intelligence and empathy are often promoted and recognized because they deliver what the company (or customers) want. These are life skills that can be fine-tuned into helpful business skills.HereÃ¢â¬â¢s how to apply a more empathetic bent to your career growth.Anticipate workplace needsThis doesnÃ¢â¬â¢t mean you should fetch coffee for your boss. But you should look at your projects and goals- what are they supposed to achieve? Wh at service do they provide to your boss, your team, your company?Ask for feedbackAsk your manager for a progress report of sorts, or set up a time to talk about your progress on a particular goal. Use your annual performance review to ask questions, and go in-depth on what youÃ¢â¬â¢re doing well and what you can change for the coming year. Focus on your achievements, and emphasize how those help your companyÃ¢â¬â¢s bottom line.Use customer service as a guidePractice by looking around at various companies, both inside and outside of your industry. What do they provide to the public? If itÃ¢â¬â¢s a product, what niche does that product fill? What is the companyÃ¢â¬â¢s relationship to its customers, and what do customers expect?